Field Robo
Compliance & Legal Documentation
Privacy Policy
1. Introduction
Field Robo (“we,” “our,” or “us”) provides the Field Robo mobile application (“App”) to support field workforce management, including attendance tracking, task management, reporting, and employee monitoring. This Privacy Policy explains how we collect, use, and protect information when users access the App.
2. User Accounts and Access
The App does not provide a public sign-up feature.
- User accounts are created and managed by authorized administrators through a web-based admin panel.
- Users receive login credentials from their employer or organization.
- The App is intended for authorized business use only.
3. Information We Collect
We may collect the following information:
a. Employee Information (Provided by Organization)
- Name, Email address, Phone number, Employee ID, Role/designation
This information is provided by your employer/organization, not collected directly via signup.
b. Location Data
- Real-time GPS location
- Background location (if enabled)
Used for: Attendance check-in/check-out, Field activity tracking, Route monitoring.
c. Device and Usage Data
- Device model, OS, Unique identifiers, IP address
- Login activity, App usage logs, Task updates and timestamps
d. Media and Files
- Photos (e.g., work proof, site visits)
- Documents uploaded through the App
4. How We Use the Information
We use the collected data to:
- Enable workforce and field activity management
- Track employee attendance and work status
- Assign and monitor tasks
- Provide reports and analytics to organizations
- Improve app functionality and performance
- Ensure security and prevent unauthorized access
5. Sharing of Information
We do not sell personal data. We may share information with:
- Your employer/organization, which controls your account
- Trusted service providers (cloud hosting, analytics, etc.)
- Legal authorities if required by law
6. Data Control and Responsibility
Your organization (employer) is the primary controller of your account data. We act as a service provider/data processor on behalf of the organization.
Any requests related to your data (access, correction, deletion) should be directed to your employer.
7. Location Data Usage
The App may collect location data while the App is in use or in the background (if permission is granted). This is required for high-accuracy attendance tracking and field workforce monitoring. Users can control location permissions via device settings.
8. Data Retention & Security
We retain data as required by the organization using the service and as necessary for legal and operational purposes. We implement appropriate safeguards including secure cloud infrastructure, encryption, and restricted access controls.
9. User Rights
Users may have rights to access, correct, or request deletion of their data. Since accounts are managed by organizations, users should contact their employer/admin for such requests.
10. Children’s Privacy
The App is intended for business use and is not designed for children. We do not knowingly collect data from individuals under applicable legal age.
Contact Us
Email: hello@smitiv.co
Company Name: Field Robo (Smitiv Mobiles Technologies Pte ltd)
Address: 60D Kallang Road, #04-01, Singapore 349321